Data Deletion Instructions

How to request deletion

To request deletion of data processed by Servantic AI, email info@servanticlabs.com with the subject line "Data Deletion Request".

What to include

• Your business or account name.
• The email address associated with the request.
• The product, workflow, integration, or data category involved.
• Whether you want a specific data set deleted or the full account removed.

What we delete

Depending on the request and legal retention obligations, we will delete or anonymize account records, connected integration configuration, user identifiers, workflow records, operational content, agent configuration, and related technical logs.

Timing

We acknowledge deletion requests and complete eligible deletion within 30 days unless a longer retention period is required for billing, security, dispute resolution, or legal compliance.

Provider-initiated deletion callbacks

Some integrations may initiate deletion requests through a provider callback. When available, those callbacks return a confirmation code and a status URL for the request.